Taylor greeted Anthony promptly and pleasantly.She then established a friendly rapport that led into some probing questions while at the same time using positive body language and facial expressions.What was Taylor engaged in?

Question

Quizplus · Accepted Answer

Taylor's actions are characteristic of an effective retail approach, which involves building a rapport with customers and using positive body language and facial expressions to make them feel comfortable and more likely to make a purchase. None of the other options fit the description of what Taylor was doing.

Taylor Greeted Anthony Promptly and Pleasantly