During her presentation, Jane asked John, "How do you like our 24-hour technical support line?" What techniques is Jane using?
A)needs analysis
B)a trial close
C)personal question
D)need creation
E)personalizing the relationship

Question

Quizplus · Accepted Answer

Jane is using a trial close technique by asking John for his opinion on the technical support line. This technique can help gauge the customer's interest and elicit feedback that can be used to tailor the presentation to their needs.

During Her Presentation, Jane Asked John, "How Do You Like