Retail sales clerks need no experience or knowledge about the products they sell as they are purely order-takers.

Question

Quizplus · Accepted Answer

Retail sales clerks should have some knowledge about the products they are selling in order to provide better customer service and answer customer's questions about the products. They are not simply order-takers, but are responsible for facilitating the sale and creating a positive shopping experience for the customer.

Retail Sales Clerks Need No Experience or Knowledge About the Products