Maria Is a Nurse Who Works at a Local Quick-Care

Maria is a nurse who works at a local quick-care clinic. Part of her responsibilities are to receive patient information from the front office, interact with patients by taking vitals, asking questions about the reason for their visit, and to brief the doctor before he or she goes to check the patient. Maria follows a certain set of procedures each day to make sure the patients receive the best care. What is this an example of?

A) gridlock
B) a bureaucracy
C) inefficiency
D) an organization