An employee's unmet economic needs can affect the guest's experience.
Correct Answer:
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Q9: It is easy to motivate all employees
Q10: The employee who provides the guest experience
Q11: Individual recognition is more effective in some
Q12: All five levels of needs are equally
Q13: Every hospitality manager should understand this basic
Q15: Empowerment is the assignment of decision-making responsibility
Q16: The sense of belonging or not belonging
Q17: Ownership in company stock can help employees
Q18: Economic needs reduce as income level increases.
Q19: Empowerment is especially advisable if the business
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