Employee empowerment is more effective or appropriate if

Question

Quizplus · Accepted Answer

Employee empowerment is most effective when a company offers personalized service. This is because personalized service involves tailoring the service to the individual needs of the customer, which requires employees to have the authority to make decisions and take actions to satisfy the customer's needs. Empowering employees in such an environment can result in greater customer satisfaction and loyalty.

Employee Empowerment Is More Effective or Appropriate If