When documenting a telephone call,you should:
A) include your own name or initials
B) only record the patient's reason for calling
C) always mark the message "URGENT"
D) never attach anything to the message before you pass it on to the physician
Correct Answer:
Verified
Q7: If a caller makes threats,you should:
A) hang
Q8: If a caller is requesting information,you should
Q9: Which of the following is the most
Q10: When a patient calls with a medical
Q11: You do not need to include which
Q13: Match each "phone tone" with the message
Q14: It is most appropriate to use an
Q15: Match each "phone tone" with the message
Q16: Match each "phone tone" with the message
Q17: A phone screening manual is sometimes called
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