If a caller makes threats,you should:
A) hang up immediately
B) hand the phone over to your supervisor
C) document the information about the caller and the threat and end the call
D) try to calm the caller or wait until he or she hangs up
Correct Answer:
Verified
Q2: When scheduling appointments,you must do all but
Q3: When obtaining a telephone message from a
Q4: Match each "phone tone" with the message
Q5: Which calling feature allows several people in
Q6: When answering a telephone call,you should not:
A)
Q8: If a caller is requesting information,you should
Q9: Which of the following is the most
Q10: When a patient calls with a medical
Q11: You do not need to include which
Q12: When documenting a telephone call,you should:
A) include
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents