Match Each Term with Its Definition

Match each term with its definition.
-Communication that affords opportunities to examine behaviors and interactions, act as a verbal "mirror," and restate what a patient has said for clarification by all parties

A) patient advocate
B) performance goals
C) cultural competencies
D) evaluation form
E) assertive communication
F) office manager
G) aggressive communication
H) managing provider
I) reflective communication
J) patient education
K) in-service training