When management shifts its focus from product orientation to customer orientation, future growth is endangered.

Name: When management shifts its focus from product orientation to customer orientation, future growth is endangered.
Brand: Quizplus
Rating: 4.9 (53 reviews)

Question

Quizplus · Accepted Answer

Shifting focus from product orientation to customer orientation typically enhances future growth by aligning products and services more closely with customer needs and preferences, leading to increased customer satisfaction and loyalty.

When Management Shifts Its Focus from Product Orientation to Customer