The IKEA catalogue provides a toll-free number for customers to call and place orders. The staff is pleasant and knowledgeable and will place orders and answer questions. What is this an example of?

Question

Quizplus · Accepted Answer

This is an example of inbound telemarketing, where customers initiate contact with the company by calling a toll-free number to place orders or ask questions.

The IKEA Catalogue Provides a Toll-Free Number for Customers to Call