EZ2B Microchips depends largely on outbound telemarketing for product promotion. Recently the organization was able to weed out busy signals and answering machines of its customers which doubled the number of calls made by its sales personnel. Which technology is EZ2B using?

Question

Quizplus · Accepted Answer

Predictive dialers are used to automatically dial numbers until a connection is made, and they are capable of weeding out busy signals, disconnected numbers, and answering machines, thereby increasing the efficiency of call center operations. This matches the scenario described for EZ2B Microchips.

EZ2B Microchips Depends Largely on Outbound Telemarketing for Product Promotion