Listening and using problem-solving skills to meet customer needs is called advisory selling.
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Q8: Precall planning involves making unsolicited sales calls
Q103: Consultative selling may involve hiring salespeople who
Q104: Sales and marketing personnel usually staff the
Q105: Marketers are finding that cross-selling services and
Q106: The personal-selling situation in which the salesperson
Q107: Technology has streamlined order processing, resulting in
Q109: To be considered a qualified candidate, a
Q110: Providing information and technical assistance without any
Q111: Missionary selling is always done by the
Q113: Offering technical and operational assistance has become
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