The moderately priced Days Inn and the upscale Four Seasons Hotel both provide sleeping accommodations, but their respective guests have considerably different expectations of service. Why do their expectations differ?
A) Companies cannot standardize services.
B) Service quality shows wide variations.
C) Services are inseparable from their providers.
D) Services have a high perishable rate.
Correct Answer:
Verified
Q10: Which of the following comes closest to
Q11: Which product would generally be classified as
Q12: What distinguishes a service from a good?
A)
Q13: Which of the following industries does NOT
Q14: Which term refers to a bundle of
Q16: Using the broad application of the word
Q17: Which of the following comes closest to
Q18: Christopher owns the best hair salon in
Q19: Gourmet restaurants and fast food chains cater
Q20: How might you categorize convenience products that
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents