Which variable of service quality best represents the readiness to serve one's customers?
A) tangibles
B) assurances
C) responsiveness
D) empathy

Name: Which variable of service quality best represents the readiness to serve one's customers? A) tangibles B) assurances C) responsiveness D) empathy
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Responsiveness is the variable of service quality that best represents the willingness and readiness to help customers and provide prompt service.

Which Variable of Service Quality Best Represents the Readiness to Serve