Which of the following letter openings would appeal to a reader from a low-context culture? (The letter tells the reader about a factory workers' strike that has halted production and prevented the writer's company from meeting its promised delivery dates.)
A) We are unable to ship your equipment by June 1 because of a strike at our factory.
B) At this time, we regret to inform you that due to unforeseen circumstances we are unable to supply your production equipment that we had, in good faith, undertaken to provide by June 1.This letter explains those circumstances.
C) We trust that this letter finds you and your family in good health and that your business continues to flourish.This letter provides an update on the status of your order for production equipment, which we have agreed will meet your needs most admirably.
D) The idiotic workers have gone on strike, so you can forget about getting your production equipment by November 16.
Correct Answer:
Verified
Q10: Technical Communication identifies the following levels of
Q11: Nonverbal cues convey
A)primarily relational messages.
B)primarily content messages.
C)equal
Q12: Identity needs that influence communication behaviour are
Q13: Non-technical readers expect
A)all terms to be defined.
B)technical
Q14: An audience/purpose profile is primarily useful as
A)a
Q16: Using the communication model illustrated in Chapter
Q17: Writing has informative value when it
A)conveys knowledge
Q18: Specialized technical readers
A)never need technical terms to
Q19: Ethnocentrism
A)promotes understanding of others' cultural practices and
Q20: The main difference between highly technical and
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