With business-to-business selling,responsiveness and reliability are essential service behaviors.

Question

Quizplus · Accepted Answer

Responsiveness and reliability are crucial factors in business-to-business selling as they build trust and establish a long-term working relationship between companies. A prompt response to inquiries, timely delivery of products or services, and consistent quality can create a positive image of a company and increase customer satisfaction. On the other hand, failing to meet these expectations can damage the reputation and relationship with customers.

With Business-To-Business Selling,responsiveness and Reliability Are Essential Service Behaviors