Harold Timmons is in a position to close a large sale if he conceals certain information that the customer needs to make an intelligent buying decision. Harold's sales manager encourages him to withhold the information and says,"You will not be breaking any law."Which of the following statements would most likely help Harold in this situation?
A)A salesperson's ethical sense must extend beyond the legal definition of right and wrong.
B)Cooling-off laws prevent customers from being harmed by unethical salespeople.
C)The code of ethics established by management justifies all ethical and unethical choices.
D)The firm's moral tone is established by salespeople who have daily customer contact.
E)An action is ethical if a salesperson can defend it successfully to a group of peers.

Question

Quizplus · Accepted Answer

This statement emphasizes the importance of a salesperson's personal ethical standards, which go beyond legal obligations. It suggests that Harold should consider the ethical implications of withholding information from the customer regardless of whether it is illegal or not.

Harold Timmons Is in a Position to Close a Large