Understanding a customer's communication style tells the salesperson:
A)the customer's preferences in how they are communicated with and what their product needs are
B)the customer's preferences in how they are communicated with,but not what their product needs are
C)the customer's product needs,but not their preferences in how they are communicated with
D)neither the customer's product needs nor their preferences in how they are communicated with
E)what the approximate length of the sales cycle will be for this customer

Question

Quizplus · Accepted Answer

Understanding a customer's communication style primarily helps a salesperson grasp how the customer prefers to be communicated with. It doesn't directly inform the salesperson about the customer's specific product needs or the length of the sales cycle.

Understanding a Customer's Communication Style Tells the Salesperson