Which of the following would be considered a lagging measure in a restaurant using the cause-and-modeling method of data mining?
A) a manager who is having trouble meeting the daily demands
B) a waiter's behavior toward a customer
C) an accurately billed meal
D) a satisfied customer

Question

Quizplus · Accepted Answer

A satisfied customer is a lagging measure as it is the result or outcome of successful restaurant operations, whereas the other options may potentially contribute to the satisfaction of the customer but are not direct indicators of success.

Which of the Following Would Be Considered a Lagging Measure