Effective omnichannel operations require an integrated CRM (customer relationship management)system.

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An integrated CRM system is essential for effective omnichannel operations as it allows for a holistic view of each customer's interactions across all channels, enabling personalized and seamless experiences. Without an integrated CRM, it can be difficult to track and manage customer data effectively.

Effective Omnichannel Operations Require an Integrated CRM (Customer Relationship Management)system