Firms can close the ________ gap by matching customer expectations with actual service through use of marketing metrics.
A)seniority
B)knowledge
C)standards
D)delivery
E)communication

Question

Quizplus · Accepted Answer

The Answer of Firms can close the ________ gap by matching customer expectations with actual service through use of marketing metrics.
A)seniority
B)knowledge
C)standards
D)delivery
E)communication

Firms Can Close the ________ Gap by Matching Customer Expectations