When travelers are bumped from overbooked flights, they are frequently offered vouchers good for future travel. The dollar value of the voucher is the airline's estimate of
A)perishable value.
B)distributive fairness.
C)empowerment.
D)procedural justice.
E)the size of the knowledge gap.

Question

Quizplus · Accepted Answer

The dollar value of the voucher represents the airline's attempt to achieve distributive fairness, which is the perceived fairness of the outcome received, in this case, compensation for being bumped from a flight.

When Travelers Are Bumped from Overbooked Flights, They Are Frequently