Randall arrived at the hotel to find that,although he had a guaranteed reservation,the hotel had no rooms available.He became angry when the hotel made him a reservation at a more expensive hotel but refused to pay the difference in room rates.Randall was upset because,in his opinion,the hotel's solution did not incorporate
A) intangible fairness.
B) distributive fairness.
C) procedural fairness.
D) service fairness.
E) empowerment fairness.

Question

Quizplus · Accepted Answer

Randall's issue is related to distributive fairness, which refers to the perceived fairness of the outcome or the distribution of rewards. In this case, the hotel's solution of reserving a more expensive room without compensating for the difference in rates may seem unfair to Randall. The other options such as intangible fairness, procedural fairness, service fairness, and empowerment fairness are not relevant to the given scenario.

Randall Arrived at the Hotel to Find That,although He Had