How does your text describe how social media firms help marketers connect with their customers?
A) by helping firms appear more "hip" to customers
B) by helping to facilitate content sharing and interpersonal interactions
C) by helping firms establish an Internet presence
D) by allowing customers to search for products more easily
E) by allowing firms to capture customer information

Question

Quizplus · Accepted Answer

Social media firms help marketers connect with their customers by facilitating content sharing and interpersonal interactions, which are key aspects of social media platforms.

How Does Your Text Describe How Social Media Firms Help