Jim is a district manager of Wendy's in west Michigan. When he hires people, the most important thing he looks for is whether people are good problem solvers.
A) Jim is using the trait approach.
B) Jim is using Katz's skills approach.
C) Jim is using the Mumford Skills model.
D) Jim is using the style approach.
E) Jim is using work experience.

Question

Quizplus · Accepted Answer

Jim is focusing on problem-solving skills, which fall under the Mumford Skills model. This model categorizes skills into three types: problem-solving skills, social judgment skills, and knowledge-based skills. So, Jim is using the Mumford Skills model to assess the skills of his potential employees.

Jim Is a District Manager of Wendy's in West Michigan