Jonathan has equally high skills in managing relationships with the employees he supervises and in helping the firm shape the vision for growth. Applying Katz's skills model, at what level of management is Jonathan?
A) Top management
B) Middle management
C) Supervisory management
D) Dictatorial management

Question

Quizplus · Accepted Answer

Katz's skills model identifies three main types of managerial skills: technical, human, and conceptual. Jonathan's skills in managing relationships (human skills) and in helping shape the vision for growth (conceptual skills) are most aligned with the skill set required for top management, where conceptual skills are most crucial, along with strong human skills to lead the organization.

Jonathan Has Equally High Skills in Managing Relationships with the Employees