You are the executive director of the local animal humane society. The staff you supervise have been working at the society for more than two years and you have given them consistently excellent performance appraisals at the last two annual reviews. You have noticed lately that they have brought new ideas to you for ways to improve customer service and animal care and that they are excited about helping new staff get accustomed to the workplace. Based on the Situational Leadership Approach, which leadership style should you exhibit?

Question

Quizplus · Accepted Answer

Delegating is the most appropriate leadership style in this scenario because the staff are experienced, have been performing excellently, and are showing initiative and enthusiasm for their work and helping others. This indicates they are competent and committed, making a hands-off approach suitable.

You Are the Executive Director of the Local Animal Humane