The situational approach contends that leadership involves both directive and supportive behaviors.

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The situational approach suggests that leadership involves adapting one's behavior to suit the needs of followers as they progress through different levels of development. This requires both directive (providing structure, guidance, and clarity) and supportive (providing encouragement, listening, and empathy) behaviors, depending on the situation and the follower's level of competence and commitment.

The Situational Approach Contends That Leadership Involves Both Directive and Supportive