DailyHomes, a global lodging service provider, has set standardized rules for all its managers. In addition to manuals that outline the company's routines in detail, the managers are given scripted greetings to give to customers and scripted methods of behavior. Which of the following is likely to be true in this scenario?
A) Managers will be able to develop contextual variance in their behavior.
B) DailyHomes will be able to use feedback and learning systems to empower its managers.
C) The routines followed would lack rigidity.
D) There will be a lack of flexible working practices.

Question

Quizplus · Accepted Answer

Given the standardized rules, detailed manuals, and scripted greetings and behaviors, there will be a lack of flexible working practices as everything is pre-defined and leaves little room for adaptation or personal judgment.

DailyHomes, a Global Lodging Service Provider, Has Set Standardized Rules