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Kelly Is a Manager in a Multinational Firm

Question 36

Multiple Choice

Kelly is a manager in a multinational firm. She manages a culturally diverse team of five employees. She realizes that to build a cohesive team, she needs to understand the key cultural differences among her team members. Therefore, she reads about the culture of each of her team members and understands how cultural differences among them could impact business interactions. In the context of managing cultural differences, which of the following is the immediate next step that Kelly should take?


A) She should solicit uncommon information.
B) She should develop a shared vision and a common understanding to bridge the cultural divide among her team members.
C) She should decenter and then recenter.
D) She should create a list of ethnocentric practices that can be adopted in the workplace.

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