The nurse caring for a patient who is concerned about her 10-pound weight loss relative to her chemotherapy tells the patient, "Lucky you! Every cloud has a silver lining." The nurse's statement is an example of which type of communication block?

Question

Quizplus · Accepted Answer

Using clichés is a block to effective communication in which the patient's individual situation is negated, and the patient is stereotyped. This type of response sounds flippant and prevents the building of trust between the patient and the nurse.

The Nurse Caring for a Patient Who Is Concerned About