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Diane Is a Receptionist Working at an Orthopedic Office

Question 13

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Diane is a receptionist working at an orthopedic office. One afternoon a prospective patient comes in and asks her about the services offered by the facility. Diane provides the patient with a brochure and a brief overview. She then continues to share additional statements about another office to dissuade the patient from seeking care elsewhere.If Diane shares statements that are not factual with this patient about the other office, what wrongful act may she be guilty of?

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