Terry's boss just made a degrading remark on his presentation report. What would be a positive FIRST step for Terry?
A) Reply back with a degrading comment to the boss.
B) Take a few seconds to cool down and think through what's best to say.
C) Blame a coworker for the work done.
D) Ignore the comment and move forward with the plan.
Correct Answer:
Verified
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A) Conflict should
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