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Which Company Most Likely Has a Philosophy That Elevates Customer

Question 30

Multiple Choice

Which company most likely has a philosophy that elevates customer service to the highest level?


A) a company that would rather have customers go to the customer service department than let salespeople handle complaints
B) a company whose website shows the product offering, but doesn't allow customers to purchase items online
C) a company that allows customers to request a shipping label to return a product
D) a company that institutes a no-hassle, no time-limit return policy
E) a company that allows items purchased online to be returned within 10 days

Correct Answer:

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