The process by which companies get new customers, keep the customers they already have, and grow the business by increasing their share of customers' purchases is referred to as ________ ________ ________.
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Q121: Collaborative _ is a mechanism that filters
Q122: A _ point is any point at
Q123: The ultimate goal of delivering superior customer
Q124: Ideally, firms would like the order cycle
Q125: If a company orders $15,300 worth of
Q127: Companies achieve customer _ when they meet
Q128: A technique that uses GPS to build
Q129: A strategy that focuses on attracting, maintaining,
Q130: _ _ involves the computerized search for
Q131: Customer _ analysis involves creating customer profiles
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