Noreen Just Got Hired to Be in Charge of All

Noreen just got hired to be in charge of all social media presence for a nationwide craft store. Her two ultimate goals for the store's social media presence (according to your text) should be building deeper customer relationships and

A) generating positive word-of-mouth-communication.
B) posting humorous and entertaining content.
C) increasing the number of "likes" and retweets.
D) responding to complaining customers.
E) increase the number of followers.