To help consumers ________, marketers try to make them tangible or show the benefits of using the service.
A) assess and compare services
B) reduce inconsistency
C) increase interaction with service providers
D) appreciate the flexibility of services
E) understand the interdependence of services
Correct Answer:
Verified
Q3: An American Airlines ad shows the airline's
Q4: Intangible items such as airline trips, financial
Q5: There are four unique elements to services-intangibility,
Q6: The new sharing economy consists of all
Q7: Consumers have more difficulty evaluating services than
Q9: To help consumers assess and compare services,
Q10: Intangible activities or benefits that an organization
Q11: The intangibility element of a service refers
Q12: Services are now a larger part of
Q13: Services are
A) the tangible activities or benefits
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