When First Western Bank sent surveys via mail to its savings accounts-only customers to ask why they did not also have checking accounts and credit cards with First Western, they were gathering ________ data.
A) intercept
B) secondary
C) questionnaire
D) observational
E) nonprobability

Question

Quizplus · Accepted Answer

The bank used surveys, which are a form of questionnaire, to collect data directly from customers.

When First Western Bank Sent Surveys Via Mail to Its