The crowded aisles in retail stores at holiday time may cause some shoppers to lose patience and decide on their purchases with far less thought than they otherwise would. This situation is most closely related to which of the following situational influences?
A) purchase task
B) social surroundings
C) physical surroundings
D) temporal effects
E) spatial surroundings

Question

Quizplus · Accepted Answer

Physical surroundings refer to the environment in which a purchase decision is made, including factors like store layout and crowding, which can influence shopper behavior.

The Crowded Aisles in Retail Stores at Holiday Time May