In terms of an organization's business,railroads lost market share in the 20th century because they
A)had less flexible routes than trucking.
B)defined their business too narrowly.
C)tried to create a business that appealed equally to all people.
D)priced their services too high.
E)were simply an outmoded form of transportation.

Question

Quizplus · Accepted Answer

In the first half of the 20th century,the American railroads proclaimed,"We are in the railroad business!" This narrow business definition lost sight of who their customers were and what they needed.

In Terms of an Organization's Business,railroads Lost Market Share in the 20th