When interacting with the customer, it is important that the project manager
A) show the customer your knowledge on the subject by using technical terms.
B) speak slowly and in precise terms.
C) speak the language of the customer.
D) allow only one person from the project team to communicate with the customer.
E) ask the customer to repeat important details.

Question

Quizplus · Accepted Answer

Speaking the language of the customer ensures clear communication and understanding, which is crucial for effective interaction and project success.

When Interacting with the Customer, It Is Important That the Project