When project managers impose a solution to dysfunctional conflict after listening to each party, they are __________ the conflict.
A) eliminating
B) controlling
C) mediating
D) arbitrating
E) encouraging

Question

Quizplus · Accepted Answer

When project managers impose a solution to dysfunctional conflict after listening to each party, they are arbitrating the conflict. Arbitration involves making a decision to resolve the conflict, often without the direct input or agreement of the parties involved.

When Project Managers Impose a Solution to Dysfunctional Conflict After