Your friend Sheila is a very animated communicator and active listener. When she listens to you talk about your day, she often responds with nonverbal and verbal cues including "ah-ha," "yes," and "okay." What listening strategy is Sheila using?

Question

Quizplus · Accepted Answer

Backchannel cues are verbal and non-verbal signals given by the listener to indicate that they are following along and encourage the speaker to continue. Sheila's use of "ah-ha," "yes," and "okay" are examples of these cues, showing she is actively engaged in the conversation.

Your Friend Sheila Is a Very Animated Communicator and Active