If during a medical exam, your physician maintains a neutral face when she finds a serious problem, what type of behavior is she demonstrating?

Name: If during a medical exam, your physician maintains a neutral face when she finds a serious problem, what type of behavior is she demonstrating?
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Question

Quizplus · Accepted Answer

An incongruent message is when a person's words do not match their body language. In this case, the physician's neutral face does not match the seriousness of the problem she has found.

If During a Medical Exam, Your Physician Maintains a Neutral