All-caps "shouting" and blunt or inappropriate online communication occur as a result of empathy deficits.

Question

Quizplus · Accepted Answer

Online communication often lacks the non-verbal cues present in face-to-face interactions, making it easier for individuals to disregard the feelings of others, leading to empathy deficits. This can result in behaviors like "shouting" in all caps or making blunt or inappropriate comments, as the emotional impact on the recipient is not directly observed.

All-Caps "Shouting" and Blunt or Inappropriate Online Communication Occur as a Result