The cost of customer dissatisfaction,lower employee morale,and reduced information availability are examples of _____.
A) tangible costs
B) intangible costs
C) fixed costs
D) variable costs

Question

Quizplus · Accepted Answer

The cost of customer dissatisfaction, lower employee morale, and reduced information availability are intangible costs because they cannot be easily quantified or measured in monetary terms. Tangible costs are those that can be directly measured, such as material costs or labor costs, while fixed and variable costs are related to the expenses of running a business.

The Cost of Customer Dissatisfaction,lower Employee Morale,and Reduced Information Availability