_____ includes ongoing support and maintenance costs, as well as acquisition costs.
A) CRC (Customer relationship costs)
B) TCO (Total cost of ownership)
C) JIT (Just-in-time costs)
D) RCT (Real cost of time)

Question

_____ includes ongoing support and maintenance costs, as well as acquisition costs.​
A) CRC (Customer relationship costs)
B) TCO (Total cost of ownership)
C) JIT (Just-in-time costs)
D) RCT (Real cost of time)

Quizplus · Accepted Answer

TCO (Total cost of ownership) includes all costs associated with owning and maintaining a product or service, including ongoing support and maintenance costs and acquisition costs. CRC (Customer relationship costs) refers specifically to the costs associated with building and maintaining a relationship with customers. JIT (Just-in-time costs) refers to the costs associated with implementing a just-in-time inventory system. RCT (Real cost of time) is not a common business term.

_____ Includes Ongoing Support and Maintenance Costs, as Well as Acquisition