When using a _____ to investigate the causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.
A) causebone diagram
B) fishbone diagram
C) jawbone diagram
D) crossbone diagram

Question

When using a _____ to investigate the causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.​
A) causebone diagram
B) fishbone diagram
C) jawbone diagram
D) crossbone diagram

Quizplus · Accepted Answer

The technique described is known as a fishbone diagram, also called an Ishikawa diagram or a cause-and-effect diagram.

When Using a _____ to Investigate the Causes of a Problem