Amy is in charge of facilitating the change process for her company. She realizes that the first thing she needs to do is to explain the rationale for the change, break down the status quo, and challenge existing beliefs to understand how to start on a new path. She also knows that this will be the most difficult and stressful part of the change process, because challenging deeply held beliefs about the way things are done can provoke strong reactions from people. Amy is involved in which stage of Lewin's basic change model?
A) transforming
B) refreezing
C) reconstructing
D) unfreezing

Question

Quizplus · Accepted Answer

Amy is involved in the "unfreezing" stage of Lewin's basic change model. This stage involves explaining the rationale for change, challenging the status quo, and breaking down existing beliefs to prepare for change, which aligns with Amy's actions.

Amy Is in Charge of Facilitating the Change Process for Her